We collect some personal information such as your email address, in order to provide you with information and secure, recoverable access to our service.
We will never share, sell or disclose in any way your information with any third party apart from trusted agents and partners listed in this policy.
Protection of your personal information
Although no data collection or transmission can be guaranteed to be 100% secure, we take every precaution to ensure your data is as secure as humanly possible.
All communication to mbaasy.com, the Mbaasy API and all related systems are encrypted using industry-standard Secure Socket Layer (SSL) technology.
Passwords are never stored in plain text and no credit card data is stored on our servers or databases. Passwords, encrypted or otherwise are not stored on your browser when accessing the console.
Mbaasy maintains strict policies designed to prevent unauthorized internal and external access to data.
Mbaasy is registered in the state of Germany which are amongst the strictest in the world with regards to data privacy.
Unless presented with an official court order recognized by the state of Germany, Mbaasy will not disclose any information related to you or your organization to any authority.
Access and retention of your data
On explicit request by you, the account owner, we will provide you with any data we have on file.
We will permanently delete any or all of your data as requested explicitly by you. Unfortunately we may be unable to delete information from backups and log files immediately, however our backup and log file retention is currently one month and will be permanently removed once the backups expire.
Although we aim to process your requests in a timely manner, please allow up to 30 business days in order to process such requests.
Cookies, localStorage and sessionStorage
Cookies are tiny pieces of data that are saved on your browser. We use them in conjunction with Google Analytics for tracking of anonymous user behavior on mbaasy.com and console.mbaasy.com, no personal information is ever shared.
You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Spam is annoying, we hate getting it, and we will never send it.
If you opt-in to receive news or updates from us you have the right to immediately unsubscribe. In this case we will permanently delete your email from our database.
Changes to this policy
We reserve the right to make changes to this policy from time to time. It is our obligation to inform you of any changes and will endeavor to inform you by email provided we have it on file.
Questions and complaints
We aim to respond within five business days and resolve all complaints within 30 business days, although this may not always be possible depending on the circumstances and complexity of the complaint.